Andaz Bali, by Hyatt exterior
Decoded resort profile

Andaz Bali, by Hyatt

resortSanur, South Bali
The decoded verdict
How we decode →

Decoded from 167 reviews across Agoda, Booking.com, Hotels.com, and Trip.com: Andaz Bali earns its reputation on two pillars that reviewers return to again and again — a beachfront position directly on Sanur beach with no road to cross, and a breakfast that international guests from over a dozen countries describe as a highlight of their stay, with à la carte custom cooking and broad variety drawing consistent acclaim. Overall stay quality is rated highly by the vast majority, with multiple guests calling it their best hotel in Bali, and several explicitly stating intent to return on future visits. The clearest recurring criticism is soundproofing: rooms near the barbecue restaurant in particular suffer from noise and odor bleed, and a handful of guests also flagged inconsistent service recovery when things go wrong — an area reviewers note falls short of Hyatt brand expectations.

167reviews decoded · 4 platforms4 needs not yet mentioned by guestsRecent momentum →

Ordered by how useful each finding is for deciding — confident positives first, then concerns.

Food & drink prices

MixedLimited evidence · 3 mentions

Food and beverage pricing receives mixed feedback—some reviewers find value, while others report items expensive relative to Bali standards with quality not matching price.

Guests were split on this.

Private pool villa

MixedLimited evidence · 2 mentions

Evidence supports private pools on villas but is minimal and lacks detail on pool specifications, size, temperature, or design quality.

Swimming conditions

NegativeLimited evidence · 1 mention

Available evidence suggests the beach is unsuitable for swimming, though the sample is very limited and lacks specific detail about safety hazards.

Gym

MixedLimited evidence · 1 mention

Limited evidence suggests the gym is usable, but insufficient detail on equipment range, newness, or condition to draw firm conclusions.

Recent momentum

Improving on 3 of 4 platforms

Last 3 months vs all-time. Recency can reveal a hotel on the way up — or quietly slipping — that a lifetime average hides.

PlatformAll-timeLast 3 moShift
Agoda8.8/109.1/10+0.3
Booking.com9.4/109.3/10-0.1
Hotels.com9.6/109.7/10+0.1
Trip.com9.4/109.7/10+0.3

Claim volume shows how much guest evidence sits behind each locked need — densest mentions featured first.

Named restaurants
5 mentions
Value for money
5 mentions
Property age
4 mentions
Kids pool
2 mentions
Room condition
2 mentions
Overall room quality
15 mentions
Overall food quality
14 mentions
Grounds & gardens
13 mentions
Room size & space
11 mentions
See everything else we decoded for this hotel55
Breakfast variety & selection
10 mentions
Staff attentiveness & anticipation
9 mentions
Maintenance & upkeep
8 mentions
Overall property beauty
7 mentions
Overall location quality
7 mentions
Staff helpfulness & willingness
7 mentions
Number & choice of dining venues
6 mentions
General atmosphere / ambiance
6 mentions
Design & architecture
5 mentions
Facilities overall quality
5 mentions
Location convenience & surroundings
5 mentions
Proximity to dining
4 mentions
Pool cleanliness & water quality
4 mentions
Room comfort / relaxation
4 mentions
Room design & decor
4 mentions
Staff professionalism & competence
4 mentions
Restaurant & dining service
4 mentions
Food safety & hygiene
3 mentions
Sunset & sunrise views
3 mentions
Room readiness & wait for room
3 mentions
Air conditioning & climate
3 mentions
Room amenities
3 mentions
Bathroom condition & maintenance
3 mentions
Bathroom overall quality & amenities
3 mentions
Beach / water access from room
3 mentions
Bed & sleep quality
3 mentions
Room furniture & furnishings
3 mentions
Shower & hot water performance
3 mentions
Arrival & welcome experience
3 mentions
Activity variety & availability
2 mentions
Setting & natural surroundings
2 mentions
Property cleanliness & hygiene
2 mentions
Facility condition & maintenance
2 mentions
À la carte / fine dining quality
2 mentions
Drinks & beverage quality
2 mentions
Dining atmosphere & ambiance
2 mentions
Getting around & transport availability
2 mentions
Quietness & tranquility
2 mentions
Pre-arrival & reservation communication
2 mentions
Property size, layout & navigability
2 mentions
Room assignment accuracy & changes
2 mentions
Pool count & variety
2 mentions
Poolside service
2 mentions
Pool slides & water-park features
2 mentions
Balcony / terrace / veranda
2 mentions
Room layout / floor plan
2 mentions
Room odor & air quality
2 mentions
Room position within property
2 mentions
Room upgrade
2 mentions
Check-in & check-out experience
2 mentions
Front desk / reception service
2 mentions
Special occasion & celebration service
2 mentions
Service speed & responsiveness
2 mentions
Staff culture & engagement
2 mentions
Relaxation & tranquility
2 mentions

We decode 231 traveller needs. 152don't have enough guest evidence at this hotel yet.

Australia25%
India11%
Japan6%
China6%
United Kingdom5%
Singapore5%
Indonesia3%
Korea, Republic of3%
United States2%
Hong Kong, China2%
Netherlands2%
Norway2%
South Korea2%
Switzerland2%
Taiwan2%
Ukraine2%
Latvia1%
Luxembourg1%
Malta1%
Mexico1%
United Arab Emirates1%
New Zealand1%
Bulgaria1%
Oman1%
Russia1%
Cambodia1%
Austria1%
Sweden1%
Hungary1%
Greece1%
France1%
Italy1%
Czech Republic1%
Canada1%