Pool at Astera Resort & Spa Canggu by iNi Vie Hospitality
The pool experience is generally positive with good amenities, but water temperature control and noise issues prevent a higher rating.
All claims are from 2025–2026, with most clustering in May–July 2026. The negative water temperature complaint (claim 52474, July 13) and pool pump noise complaint (claim 59939, May 14) are recent, suggesting these are ongoing operational issues rather than past problems.
What the reviews tell us
Infinity pool with day beds is an attractive feature that guests appreciate for relaxation and sun exposure.
Most recent reviewers describe the pool as refreshing, pleasant, and nice to use.
Water temperature control is inconsistent; at least one July 2026 reviewer found the pool water extremely cold and unpleasant for swimming.
Pool pump noise is extremely loud and constant at night, creating sleep disturbance issues for guests.
Jacuzzi amenity is available and reported as enjoyable by at least one guest.
Astera Resort & Spa's pool receives mostly favorable feedback, with reviewers appreciating the shared infinity pool with day beds as an appealing focal point for relaxation and leisure. Multiple recent reviewers found the pool environment pleasant and refreshing. However, the evidence reveals two significant operational concerns that temper the overall experience: water temperature consistency is problematic, with at least one recent reviewer finding the pool "extremely cold" and unpleasant for swimming, and pool pump noise has been documented as "extremely loud and constant," disrupting sleep at night for guests. The majority of positive sentiments are general or vague in nature, while negative claims tend to be specific and actionable problems. The data is recent (May–July 2026) and geographically diverse, suggesting these represent current conditions rather than isolated incidents.
Water temperature and operational disruptions vs. positive user experience
Most reviewers (5 out of 8 claims) report positive pool experiences—refreshing, nice, great to use. However, this conflicts with a specific, recent complaint from an Austrian reviewer in July 2026 reporting the pool water as "extremely cold" and unpleasant for swimming. Additionally, a Swiss reviewer in May 2026 reported the pool pump creating extremely loud and constant noise that disrupted sleep. These operational issues suggest that while guests may enjoy the pool's design and amenities, actual usability is compromised by temperature control and noise management problems. The positive claims are notably vague in nature, whereas the negative claims are specific and actionable.
The evidence
Both sides shown — including dissenting reviewsthe resort also had its own shared infinity pool with day beds to enjoy the sun and to also cool off
The pool water was extremely cold, making it unpleasant to swim
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