All decoded needs at Holiday Inn Resort Bali Nusa Dua by IHG

Pool at Holiday Inn Resort Bali Nusa Dua by IHG

The pool experience is mostly positive, with reviewers consistently praising overall quality and family-friendly features, though recent maintenance closures and design limitations (shade, water temperature) have caused frustration for some guests.

PositiveStrong evidence·based on 35 reviews

Strong recent positive trend (June–July 2026) with repeated "great" and "nice" assessments; however, April 2026 marks a notable downturn featuring multiple serious complaints: major renovations, full pool closures, insufficient sunlight, and shade problems. August–September 2025 reviews were mixed (positive overall quality, but one "small" criticism). The April 2026 issues appear to have been temporary operational challenges coinciding with renovation work, with recovery evident in May–July 2026 reviews.

What the reviews tell us

Consistently positive general satisfaction with pool quality and appeal across 25 positive reviews, with guests describing pools as 'great,' 'nice,' and 'very good' (claims 82152, 82204, 92802, 82592, 73344, 76448, 77092, 77808, 79157, 80283, 85427, 86658, 87749, 89950, 97597, 97780, 98560, 73255, 74112, 74918, 76357, 77241, 77371, 94691, 94478)

Multiple pools with distinct appeal: indoor and outdoor options, direct room access, and location near beach provide flexibility and convenience for different guest preferences and seasonal conditions (claims 74821, 90914, 92897, 93030, 94478, 76357, 77241)

Recent major renovations (May 2026) disrupted the pool experience, with one guest citing pool closure as reason for early departure after one night of six-night booking; open pool lacks sunlight and sits mostly in shade, reducing appeal during peak use hours (claims 88494, 92026, 92255, 93125)

Water temperature inconsistency noted; middle pool reported as cold, and one reviewer found overall pool area small relative to expectations (claims 74924, 98506)

Family-oriented design with 'ample swimming and play space' and reputation as best suited for families; pools popular with children (claims 74112, 98796, 76357, 87749)

The Holiday Inn Resort Bali Nusa Dua pool complex receives predominantly positive feedback across a broad range of recent reviews. The majority of guests express satisfaction with the overall quality, describing pools as "great," "nice," and "very good," with particular appreciation for the scale and variety—the resort offers multiple pools including an indoor option, suitable for different preferences and seasons. Reviewers value the convenient direct room access to pools, the provision of both pool and private beach alternatives, and the family-friendly atmosphere with ample swimming and play space. However, the experience is tempered by specific design and operational challenges. Recent reviews (April 2026) report significant disruption from major pool renovations, with one UK guest citing pool closure as the reason for leaving after just one night of a planned six-night stay. Additionally, multiple reviews from April 2026 note that the open pool sits primarily in shade and lacks sufficient sunlight, limiting its appeal during peak sun-seeking hours. Water temperature presents another minor concern, with at least one reviewer noting the middle pool runs cold. Size perceptions are mixed: one reviewer praised the pool as "huge," while another (August 2025) found the pool area "small." Overall, the pools serve as a significant draw and functional asset, particularly for families, but operational continuity and design factors currently constrain the experience.

Size perception mismatch and temporal disruption.

Pool size is described as both "huge and very nice" (claim 89950, May 2026 from China) and "small" (claim 98506, August 2025, French reviewer). This likely reflects either different expectations or temporal differences in pool availability due to renovations. More significantly, April 2026 reviews (88494, 92026, 92255, 93125) report major renovations and shade/closure problems, while May–July 2026 reviews are uniformly positive. This suggests operational disruption was resolved quickly. Water temperature is reported as acceptable by most reviewers, but claim 74924 (July 2026, Poland) notes the middle pool is "a bit cold," indicating either temperature inconsistency across pools or individual preference variation.