Quiet rooms at Holiday Inn Resort Baruna Bali by IHG
Sound insulation is predominantly poor, with most guests reporting noise issues from corridors and adjacent facilities, though a minority report quiet rooms—likely dependent on room location and proximity to service areas.
All claims are recent (2025–2026). Negative claims span January–July 2026, indicating the issue is ongoing and not a seasonal anomaly. Positive claims (quiet rooms) occur in September 2025 and June 2026, interspersed with negative reports, suggesting variability rather than temporal improvement or decline.
What the reviews tell us
Open-plan layout and thin door/wall insulation allow noise from corridors to penetrate rooms, with guests hearing people walking and talking outside their doors
Proximity to service areas (storage rooms, play lounges) is a major noise source; guests assigned to such locations reported disturbances until late night or early morning wake-ups from staff activity
Sound insulation is poor across wall, door, and corridor transmission, confirmed by multiple independent reviewers from different countries (Russia, Hong Kong, international guests)
Room assignment significantly affects noise experience; some guests report very quiet rooms, suggesting certain locations may offer acceptable soundproofing or isolation from noise sources
Issue is current and persistent, with complaints spanning recent months (January–July 2026), indicating no recent improvement in sound insulation infrastructure
The Holiday Inn Resort Baruna Bali exhibits significant and consistent sound insulation deficiencies. The majority of claims (5 out of 8) document negative experiences with noise, including transmission from corridors, adjacent play lounges, and staff activity in service areas. Three claims specifically identify room location as the determining factor: one guest experienced noise from an adjacent play lounge late into the evening, another was awakened daily at 3 a.m. by trolley preparation in a nearby storage room, and a third noted the hotel's open-plan design amplifies noise from people walking and talking outside room doors. Conversely, two recent reviews (2025 and 2026) report rooms being "very quiet," suggesting that room selection and positioning relative to common areas and service zones may significantly mitigate noise exposure. The contradiction does not reflect actual soundproofing quality but rather real variance in guest experience based on room assignment. Claims are recent (spanning 2025–2026) and come from international reviewers, indicating this is an ongoing concern rather than a historical issue.
Room Noise Varies Sharply by Location, Not Overall Quality
Two guests report rooms being "very quiet" (claims 82288, 95877), directly contradicting five reports of poor soundproofing and excessive noise. This is not a random or contradictory dataset but rather reflects a real structural issue: three specific claims (92623, 92766, 93455) identify room location as the cause—open-plan design, proximity to service areas, and proximity to play lounges create noise hotspots. Guests assigned to these proximity zones experience significant disturbance, while guests in other locations may genuinely experience quiet. The contradiction reflects room-by-room variance rather than conflicting assessments of the same rooms or conditions.
The evidence
Representative quotes from 8 supporting reviewsHotel is open plan and extremely noisy when people walk and talk outside the door
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