Pool at The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
The Laguna's pool experience is overwhelmingly positive, featuring multiple distinctive lagoons with salt water, sandy beach entries, and excellent design—though a minority of guests report concerns about small pool sizes and unclear signage on one feature.
Claims cluster heavily in June 2026 (24 of 37 claims), with additional reviews from May 2026 and earlier spring dates. No temporal decline detected; the most recent reviews (July 2026) remain consistently positive. This suggests current conditions are stable and favorable.
What the reviews tell us
Multiple distinctive salt water lagoons with sandy beach entries are a signature feature, specifically praised near the Sapphire Bar and spa area
Main pool offers excellent swimming and relaxation under natural shade (palms and plumerias) with perfect water temperature and abundant comfortable loungers
Beach pool includes recreational features such as volleyball net and aqua aerobics equipment, catering to active guests
One pool surrounding the building has unclear signage about usability, creating initial confusion for some guests
Some guests reported pools are small in size, and one luxury-category guest found overall quality below category expectations
The Laguna delivers a highly appealing pool experience anchored by multiple lagoon-style pools with distinctive features. The standout elements are the salt water lagoons with sandy beach entries, which reviewers from multiple countries consistently praise as attractive and thoughtfully designed. Specific pools earn particular mention: the lagoon near the Sapphire Bar, the salt water lagoon adjacent to the spa, and the main pool surrounded by palms and plumerias that offer excellent swimming and shade. Water temperature is reported as perfect, and amenities such as comfortable loungers, volleyball nets, and aqua aerobics equipment enhance the experience. Many reviewers highlight the variety of pool options as a major strength. However, two negative claims warrant attention: one Indonesian reviewer found the pool quality below expectations for a luxury hotel in this category, and another noted that one pool surrounding the building lacks clear signage, leaving guests uncertain whether it is intended for use. Additionally, a Chinese reviewer observed that while one pool features an artificial beach area, the pools themselves are small in size. The recent timeframe of reviews (concentrated June 2026) reflects current conditions, and the geographic diversity of reviewers from Australia, Russia, Germany, Turkey, and beyond suggests consistent experiences across different guest demographics.
Pool size and quality expectations: diverse views
The bulk of reviews praise pools as large, beautiful, and well-designed. However, a Chinese reviewer (2026-05-25) noted pools are "small in size," contradicting claims by a German reviewer (2026-04-27) and others who praised them as "huge" and "large." Additionally, an Indonesian guest (2026-05-26) stated pool quality fell below expectations for a luxury hotel category, while all other reviewers (including multiple luxury-category visitors from Russia, Australia, and the UK) reported excellent or exceptional quality. This suggests either variable perceptions of luxury standards by nationality, different room categories with different pool access, or a single outlier perspective. The overwhelming consensus leans toward positive assessment of size and design.
The evidence
Representative quotes from 37 supporting reviewsOur favourite spot was beside the salt water lagoon pool near the Sapphire Bar
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