Private pool villa at The Stones Hotel - Legian Bali
Private plunge pools are a notable feature, but are frequently reported as too cold to use and receive minimal sunlight, limiting their practical enjoyment despite appealing design.
Strong negative recency pattern: complaints about cold water and poor sun exposure are concentrated in May–June 2026 reviews (claims 154144, 157136, 161307, 161291, 309154), while the two positive claims lack dates or are older, suggesting the issue may be worsening or becoming more frequently noticed by recent guests.
What the reviews tell us
Private plunge pools are present in rooms and villas, confirming the amenity exists as advertised.
Water temperature is consistently reported as too cold for comfortable use, with multiple recent reviewers unable or unwilling to swim.
Pools receive insufficient sunlight, contributing to cold water and reducing visual appeal and usability.
Pool design is small and shallow, limiting practical swimming and adding to disappointment.
A minority of reviewers express satisfaction with the plunge pool feature, though without detail on temperature or usability.
The Stones Hotel offers rooms and villas with private plunge pools, a feature that clearly exists and is appreciated as a room amenity. However, the experience is substantially compromised by recurring operational issues. Multiple recent Australian reviewers (May–June 2026) consistently report that the pools are too cold to use, with three separate claims specifically citing cold water temperatures that discouraged or prevented swimming. Additionally, the pools suffer from poor sunlight exposure—reviewers note the pools receive little to no direct sun, which exacerbates the temperature problem and reduces the aesthetic and functional appeal. One reviewer noted the pool is also small and shallow. While two positive claims exist (one calling the plunge pool "fantastic" and another praising the room with its own plunge pool), they lack specificity about temperature or usability, contrasting sharply with the detailed negative feedback. The concentration of cold-water and sun-exposure complaints in recent 2026 reviews suggests an ongoing, systemic issue rather than an isolated incident.
Cold water vs. positive plunge pool experience reports
One reviewer (claim 307343, May 2026) called the plunge pool "fantastic," yet this review occurred during the same period when multiple other Australian reviewers reported the pool was too cold to use. This contradiction suggests either highly variable guest expectations, different room configurations, or possible seasonal/maintenance fluctuations during this period. The positive claim lacks detail, making it difficult to reconcile with the specific complaints about temperature and sun exposure.
The evidence
Both sides shown — including dissenting reviewsThe pool in our room had no sun light and water was always cold so really couldn't use much
The private pool we had was a little on the cold side
We didn't get to enjoy the plunge pool as it was too cold
Every finding cited to its source · How we decode →