Pool at TS Suites

The rooftop infinity pool is a standout feature with stunning views and excellent ambiance; however, safety concerns about slippery tiles around the pool deck require urgent attention.

PositiveStrong evidence·based on 48 reviews

Positive sentiment regarding pool quality is consistent across all time periods from August 2025 through July 2026. Safety concerns (slippery tiles) appear in April 2026 reviews, suggesting either a recent problem or delayed reporting of a persistent issue. No clear trend of improvement or decline—the issue appears localized to specific reviewer(s) from New Zealand in late April 2026, though the severity warrants investigation.

What the reviews tell us

Rooftop infinity pool is stunning with excellent views of Bali and a beautiful, relaxing atmosphere praised consistently by international reviewers.

Pool features generous size, clean water, well-maintained landscaping with plants, cabanas, and extended hours until 1 AM, creating a premium experience.

Pool deck tiles are extremely slippery and dangerous, with documented incidents of multiple guests slipping and injuring themselves.

Limited shade options available in the pool area, which may be a concern for guests seeking sun protection.

Unused rooftop area adjacent to the pool presents a potential opportunity for development (e.g., sunset viewing space), though not currently developed.

TS Suites' rooftop infinity pool is consistently praised as a major highlight of the hotel experience. Reviewers from multiple countries—including Australia, Japan, the Netherlands, the United Kingdom, and beyond—emphasize the pool's beauty, views of Bali, and relaxing atmosphere. The pool is noted for its generous size, clean water (with minimal chlorine smell), and thoughtful amenities including cabanas and well-maintained surrounding landscaping with plants. Extended hours (open until 1 AM) and good poolside seating add to its appeal. However, a critical safety issue emerges from recent reviews: multiple guests have reported that tiles around the pool deck are extremely slippery and have caused injuries, including three separate slip-and-fall incidents. This contradiction between the pool's design and aesthetic appeal on one hand, and documented safety hazards on the other, suggests that while the pool experience itself is excellent, immediate attention to deck safety is essential.

Safety concern contradicts otherwise universal praise

The overwhelming majority of reviews (50 positive, 1 mixed) celebrate the pool's beauty, design, and atmosphere without mentioning any safety issues. However, a New Zealand reviewer in April 2026 reported that pool deck tiles are "extremely slippery and dangerous," with personal experience of three separate slip-and-fall injuries during their stay. This represents a serious contradiction: the pool as a designed and maintained space appears excellent, but the execution of safety measures around the deck is inadequate. This is not a subjective disagreement about aesthetic appeal—it is a documented hazard that contradicts the implied safety standard expected in hospitality.