Pool at SO Sofitel Mauritius
The pool is a strong asset with its large size, attractive beach and sea views, and good water temperature, though sunbed comfort needs attention.
All six claims are recent, spanning February 2025 to June 2026. No temporal decline or improvement is evident; positive assessments of the pool itself are consistent throughout this period, while the sunbed comfort complaint appears in April 2026.
What the reviews tell us
Large, spacious pool with attractive beach and sea views enhancing visual appeal and overall experience
Water temperature is good, with a heated pool option available at the resort
Sunbeds are extremely uncomfortable and lack cushions, falling below five-star standards
High-quality pool facilities consistently praised by recent guests across multiple visits
SO Sofitel Mauritius offers a notably spacious and well-positioned pool that reviewers consistently praise. The pool benefits from substantial size, pleasant water temperature (reported as good in favorable weather conditions, with one reviewer noting a heated option), and impressive beach and sea views that enhance the overall experience. The property delivers on visual appeal and basic functionality. However, the guest experience is undermined by inadequate poolside seating: sunbeds lack cushions and are reported as extremely uncomfortable for a five-star property, a detail that detracts from what would otherwise be an excellent pool facility. Recent reviews (2025–2026) are uniformly positive about the pool itself, though the sunbed complaint from April 2026 suggests this amenity shortfall persists.
Pool heating status unclear from contradictory reports
One reviewer (213856, June 2026) describes the pool as heated ('Piscina aquecida'), while another reviewer (217437, May 2026) explicitly states the pool is 'certainly not heated but at good temperature.' Both are recent and credible. This may reflect either two different pools at the resort (a heated and unheated option), seasonal variation in heating operations, or reviewer interpretation differences. The water temperature is positively assessed in both cases, which is the key practical outcome.
The evidence
Representative quotes from 6 supporting reviewsThe beds were extremely uncomfortable, as a 5* resort we expected cushions on them
Huge pool, certainly not heated but at good temperature, considering the good weather we had
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