Decoded resort profile
Twinpalms Surin Beach Phuket
The decoded verdict
How we decode →Strong on0
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Divided on0
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Falls short on0
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Recent momentum
Improving on 4 of 4 platforms
Last 3 months vs all-time. Recency can reveal a hotel on the way up — or quietly slipping — that a lifetime average hides.
PlatformAll-timeLast 3 moShift
Booking.com9.3/109.7/10+0.4
Google Reviews4.7/54.7/50
Hotels.com9.4/109.6/10+0.2
Trip.com9.1/109.8/10+0.7
More findings behind full access12
Claim volume shows how much guest evidence sits behind each locked need — densest mentions featured first.
18mentions
Staff friendliness & warmth
LockedGuest mentions decoded — full verdict comes with paid access.
13mentions
Overall service quality
LockedGuest mentions decoded — full verdict comes with paid access.
10mentions
Overall property beauty
LockedGuest mentions decoded — full verdict comes with paid access.
3 mentions
2 mentions
2 mentions
10 mentions
8 mentions
7 mentions
6 mentions
5 mentions
5 mentions
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See everything else we decoded for this hotel27
5 mentions
4 mentions
4 mentions
4 mentions
4 mentions
4 mentions
4 mentions
4 mentions
3 mentions
3 mentions
3 mentions
3 mentions
3 mentions
3 mentions
3 mentions
2 mentions
2 mentions
2 mentions
2 mentions
2 mentions
2 mentions
2 mentions
2 mentions
2 mentions
2 mentions
2 mentions
2 mentions
We decode 231 traveller needs. 192don't have enough guest evidence at this hotel yet.
Where reviewers came from
Reviews decoded from guests across 19 countries
Australia19%
China11%
Germany7%
Thailand7%
Greece4%
Hong Kong, China4%